Remitly Global, Inc. - Common stock (RELY)
Frequently Asked Questions About Remitly Global, Inc. - Common stock (RELY)
Can users schedule future transfers with Remitly?
Yes, Remitly allows users to schedule future transfers, making it convenient for those who need to send money regularly. Users can set the date and amount for their scheduled transfers, ensuring they stay on top of their remittance needs.
Does Remitly offer any loyalty or rewards programs?
Remitly has a referral program that allows users to earn credits for inviting friends and family to use the service. These credits can be used towards future transfers, promoting user engagement and offering an incentive for sharing the platform.
Does Remitly provide an estimated delivery time for transfers?
Yes, Remitly provides users with clear estimates of how long a transfer will take, depending on the service option chosen. Users can select between express transfers, which are typically faster but may have higher fees, and economy transfers, which may take longer but are more cost-effective.
How can users track their remittance?
Remitly provides users with real-time tracking for their remittances, allowing them to see the status of their transfer from the moment the transaction is initiated until the recipient has received the funds. Notifications are sent to keep users informed at every stage of the process.
How does Remitly ensure the security of transactions?
Remitly employs multiple layers of security to protect user data and transactions, including encryption, secure access controls, and system monitoring. The company adheres to industry standards and regulatory requirements to ensure that users can trust the platform with their financial information.
How does Remitly handle customer support?
Remitly offers various customer support options, including an online help center, FAQs, and 24/7 customer service via email and chat. The company is committed to resolving customer issues and providing assistance to ensure a smooth experience for its users.
How does Remitly handle transaction disputes?
In the rare event of a transaction dispute, Remitly has a clear process in place to help resolve issues. Users can contact customer support for assistance, and the company will investigate the matter, working closely with both the sender and recipient to come to a resolution.
Is Remitly available on mobile devices?
Yes, Remitly offers a mobile app for both iOS and Android platforms. This app provides users the ability to send money, track transfers, and access their accounts on-the-go, making it convenient for users to manage their transactions from anywhere.
Is Remitly compliant with financial regulations?
Yes, Remitly complies with various financial regulations and licensing requirements in the jurisdictions where it operates. The company is subjected to oversight by regulatory bodies to ensure the safety and security of transactions while safeguarding consumer rights.
What are the fees associated with using Remitly?
Fees for using Remitly vary based on several factors, including the transfer amount, the destination country, and the selected service speed. Users can view all applicable fees upfront before completing a transaction, ensuring transparency in pricing.
What are the payment methods accepted by Remitly?
Remitly accepts various payment methods, including bank transfers, debit cards, and credit cards. The availability of specific payment options may vary depending on the sending and receiving countries, allowing users to choose a method that best suits their preferences.
What currencies does Remitly support?
Remitly supports a wide range of currencies, allowing users to send money in their local currency, which is then converted to the recipient's local currency. The specific currencies available may vary based on the sender's and recipient's locations.
What does Remitly Global, Inc. do?
Remitly Global, Inc. is a financial services company that specializes in digital remittances. The company allows individuals to send and receive money internationally, primarily targeting immigrants who want to send money back to their families in their home countries. Remitly offers various service options such as express and economy transfers that cater to different user needs and preferences.
What is the business model of Remitly?
Remitly operates on a transaction-based business model, earning revenue from the fees charged on each money transfer. The company offers different pricing tiers, allowing users to choose between faster service with higher fees or slower service at a lower cost, catering to varying customer needs.
What makes Remitly different from other money transfer services?
Unlike many traditional money transfer services, Remitly focuses on the unique needs of immigrants and expatriates. The platform provides a user-friendly interface, competitive exchange rates, and affordable costs, as well as a commitment to customer service to ensure a positive and reliable user experience.
What markets does Remitly serve?
Remitly primarily serves markets filled with immigrant populations, such as the United States, Canada, and the United Kingdom. The company allows consumers to send money to over 100 countries worldwide, including major markets in Latin America, East Africa, and Southeast Asia.
What technological advancements has Remitly implemented?
Remitly utilizes innovative technology to streamline processes, enhance user experience, and improve transaction speed and security. The company invests in mobile and web platform development, artificial intelligence for fraud detection, and data analysis to better understand customer needs.
What types of customer verification does Remitly require?
Remitly requires users to verify their identity as part of its compliance with anti-money laundering regulations. This may involve providing personal information, such as name, address, and government-issued identification, to ensure that users meet the necessary criteria to use the service.
When was Remitly founded?
Remitly was founded in 2011 by Matt Oppenheimer, Josh Hug, and Ted Zagat. The company was established to address the challenges faced by immigrants sending money back to their home countries, aiming to provide a more affordable, transparent, and user-friendly way to remit funds internationally.
What is the current price of Remitly Global, Inc. - Common stock?
The current price of Remitly Global, Inc. - Common stock is 21.38
When was Remitly Global, Inc. - Common stock last traded?
The last trade of Remitly Global, Inc. - Common stock was at 4:00 pm EDT on April 2nd, 2025
What is the market capitalization of Remitly Global, Inc. - Common stock?
The market capitalization of Remitly Global, Inc. - Common stock is 633.13M
How many shares of Remitly Global, Inc. - Common stock are outstanding?
Remitly Global, Inc. - Common stock has 29.61M shares outstanding.